Wednesday, September 4, 2013
KenCall Quality Analysts Jobs in Nairobi, Kenya
Title: Quality Analyst
Deadline: 20-09-13
Location: Nairobi, Kenya
Openings: 2Description
The Quality Analyst (QA) will be a member of the Quality Assurance team responsible for monitoring, measuring and improving performance standards.
The Quality Analyst role will be multi-faceted and will include call monitoring, call calibration, call process review, remediation coaching and
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